‘Today’s society is seeing a shift in power structures. Companies and larger organisations have difficulties to keep up with the agility with which individuals work. Yet, it is difficult to leave our traditional business design methods that are less effective in a rapidly changing environment.
We are in need of new business design to boost intrapreneurship, facilitate creativity, stimulate collaborative innovation and to give room for talent in organisations. It is the only way to meet customer expectations and stay ahead of growing competition.
This process is not one that management can solve alone, it demands a collective approach of creation.’
He helped me with the design of the project, getting project approval, implementing the new way of working within the call-center teams and provided aftercare of the project.
I appreciate the way he provided me with his support. He is a creative, innovative and pragmatic individual who was able to advise me in the goals I was aiming to achieve. Without his help we would not have been able to successfully roll-out the idealab approach within our Consumer Operations department."
Marcel will be an asset to any organization that is looking to shift the current paradigm and view the world through a lens that uncovers possibility.“
Marcel is one of the few people who pursues exceptionally high quality standards in the work he delivers, and is able to combine this with as much fun as there can possibly be had.
Another great example is how he succesfully connected ideas internally and externally with his idealab approach.